Here is The Division 2 Full Character Creation and Customization that you can follow and check on how deep the different elements of the game are. You will begin by choosing your gender and from there you will be able to customize many different aspects of your character. Take a look at the video below that will show you the complete character customization. You can also check out LaserBolt video on the full customization video below.
The Division 2 Full Character Creation and Customization