Xbox One Social Network No Chat audio working and limited access
currently today on April 17, Xbox is having a lot of issues with their social network where there is no chat audio and many other features are not working like notifications etc.
Social and GamingLimited
Affected platforms:
-
Xbox One
-
Xbox 360
Affected services:
- Managing friends lists and tracking what friends are doing
- Sending text messages to other Xbox Live members
Are you having a hard time viewing the online state of you Friends? Running into problems sending messages? We’re working to provide a fix ASAP! In the meantime, we appreciate your patience. We’ll be sure to update you as soon as we have more information.
Xbox One Chat Headset Troubleshooting
If you can’t hear sound from the Xbox One Chat Headset, try the following solutions first:
- Disconnect the headset, and then reconnect it firmly to the controller’s expansion port.
Note Never pull on the headset cable when removing it from your controller. Remove your headset from your controller by pulling on the body of the headset plug. - Make sure the headset is not muted. To do this, check the mute button on the headset controls.
- Try using a different controller or headset to check for a hardware malfunction.
- If you’re not hearing sound while in Party Chat, but you can hear sound while using in-game chat or another app like Skype, see Troubleshoot parties on Xbox One.
If these solutions don’t solve the problem, use the following troubleshooting solutions.
Note The Xbox One Chat Headset is designed for use with Xbox One Controllers only. The headset is not intended to be used with any other device. The Xbox One console does not transmit game sounds or music through the Xbox One Chat Headset. If you’re looking for an Xbox One headset that provides both game and chat audio, see Xbox One Stereo Headset.